Troubleshooting & support

The bundle builder isn't showing on my store — what should I check?

  • The campaign is Live, not Draft — and its start date has arrived.
  • It's been published — if you see “You have unpublished changes”, press “Publish changes”.
  • The Bundle block was added to that page in your theme editor, and the campaign's “Where it shows” step includes that spot.
  • The products on the page are eligible in the campaign.

Theme setup checks the publish part for you — it says when a campaign is ready to show.

Open Theme setup
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